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BFCM brings 3-5x your normal volume. 😬 Here's how to be ready for it.

A real newsletter email from B Squared Media. Captured September 16, 2026.

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BFCM brings 3-5x your normal volume. 😬 Here's how to be ready for it. email from B Squared Media screenshot

Captured Newsletter

B Squared Media shares tips and advice on preparing customer support teams for the high volume of Black Friday Cyber Monday (BFCM).

Top header image featuring the newsletter title 'Social Care Weekly', followed by structured sections with green headings ('Brooke Byte', 'Tactical Bite', 'Data Drop', 'This Week's Action'), author photo, and a prominent green CTA button at the bottom.

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