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The 3rd channel resolution trap (and the Gartner® data to fix it)

A real educational email from Dialpad. Captured April 22, 2026.

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About this email

Captured April 22, 2026·Educational

An educational newsletter sharing a Gartner report on CCaaS to help businesses optimize customer service channels.

Clean, single-column layout with a top logo, hero headline, informative body text, a prominent purple CTA button, and a standard footer with contact info and social links.

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