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Email gallery/Rakuten/We want to hear from you!
Rakuten logoRakutenView brand email archive

We want to hear from you!

We want to hear from you! email from Rakuten screenshot
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Design observations

Rakuten sends a re-engagement email to inactive users, inviting them to complete a 3-5 minute survey to improve their shopping experience.

Visual structure

The email features a clean, centered layout with the Rakuten logo at the top, followed by a text-based message, a prominent purple CTA button, and a dark-themed footer containing social links and legal disclosures.

Email details

Captured
March 19, 2026
Email type
re-engagement
Format
Online Marketplaces
AI design score
7/10
Language
en
Tone
friendly
Style
minimalist
Journey stage
win-back
Primary CTA
Take the Survey
CTA count
1
Animated GIF
No
Dark mode
No

Color palette

  • Color 1: #FFFFFF
  • Color 2: #7F3FBF

Browse related categories

  • Minimalist
  • Text Heavy
  • General / Department Store
  • Win Back
  • Inactive Users
  • Feedback And Survey And Poll

Archived for design inspiration. Original email and brand assets belong to their respective owners. Design observations describe the creative; they are not campaign results.

Solutions

  • Marketers
  • Designers
  • Developers
  • Enterprise

Resources

  • Countdowns
    New
  • Email gallery
  • Pricing
  • Docs
  • Blog

Company

  • About Us
  • Brand kit
  • Careers
  • Support
  • FAQ

Legal

  • Privacy Policy
  • Terms & Conditions
  • Do not sell or share my personal information
  • Copyright Notice & Takedown
  • Data Processing Agreement
  • Acceptable Use

Socials

  • X / Twitter
  • Discord
  • YouTube
  • LinkedIn
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