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How to conduct a customer experience audit rooted in social intelligence

A real educational email from Sprout Social. Captured September 22, 2026.

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How to conduct a customer experience audit rooted in social intelligence email from Sprout Social screenshot

Captured Educational

Sprout Social newsletter sharing a guide on conducting a customer experience audit using social intelligence.

Centered logo at top, followed by a two-column hero section with headline, copy, and CTA on the left and an illustration on the right. Below is a content module featuring a split layout with image collages and product copy.

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